The successful Maintenance Manager candidate will report to the Director of Facilities. This position will be responsible for overseeing onsite personnel and external contractors supporting a mixed-use facilities portfolio totaling approximately 700,000 square feet across four sites. Responsibilities include developing and implementing preventive maintenance (PM) programs, prioritizing and managing work order requests, supporting and maintaining revenue-generating process equipment, and ensuring the safety, reliability, and comfort of all occupants.
This role will lead and coach a team of maintenance mechanics, providing day-to-day guidance, prioritization, and support. A strong focus on safety, leadership, accountability, and customer service is critical for success in this position. The Maintenance Manager will serve as the on-call resource for facilities-related issues and will support annual budgeting and monthly expense management activities.
This is an excellent opportunity for someone looking to grow their career in maintenance leadership within a fast-paced, evolving, and rewarding environment where each day brings new challenges and opportunities.
Responsibilities:
- Develop and maintain strong contractor relationships while balancing cost, quality, and scope coverage.
- Provide daily leadership and direction to the onsite maintenance team.
- Coach, mentor, and develop the skills of the internal maintenance staff.
- Allocate, prioritize, and manage work orders to support business needs.
- Coordinate and oversee outside contractors for recurring maintenance and project-related work.
- Maintain and continuously improve the CMMS system.
- Support maintenance budget tracking and expense management.
- Ensure projects are completed on schedule and within budget.
- Communicate project schedules, impacts, and status updates to stakeholders.
- Develop and maintain internal and external preventive maintenance (PM) schedules.
- Manage facility and equipment asset inventories.
- Create and maintain annual schedules for compliance inspections and safety-related PMs.
- Promote and implement continuous improvement initiatives and new processes within the maintenance team.
- Serve as an on-call resource for facilities-related issues as needed.
- Support a strong culture of safety, accountability, and customer service.
Qualifications:
- Minimum of 5 years of facilities maintenance and/or project management experience required.
- Previous leadership experience managing maintenance teams and contractors preferred.
- Minimum of 5 years of CMMS experience required; eMaint experience preferred.
- Strong knowledge of commercial HVAC, plumbing, electrical, and building systems.
- Experience with building automation and controls systems strongly preferred (JCI, Siemens, Honeywell, etc.).
- Excellent verbal and written communication skills with the ability to communicate effectively at all levels of the organization.
- Demonstrated proficiency with Microsoft Office applications, including Outlook, Excel, PowerPoint, and Word.
- Working knowledge of Microsoft Teams and SharePoint required.
- Strong organizational, prioritization, and problem-solving skills.
- Strong commitment to safety, continuous improvement, and customer service.
- Ability to adapt to changing priorities and work effectively in a fast-paced environment.
- Strong preference given to candidates with a Bachelors degree in Civil Engineering, Mechanical Engineering, Architecture, Construction Management, Facilities Management, or a related field from an ABET-accredited university.