Lead Operations Engineer - Public Sector

at Lumen in Boise, Idaho, United States

Lumen is the trusted network for the AI-powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high-performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, youll work on infrastructure customers rely on today and build for whats next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If youre ready to take ownership, deliver meaningful impact, and help shape the future of AI-ready connectivity, join us today.

The Role

The Lead Operations Engineer will apply advanced engineering and network principles, theories, concepts and technologies to solve unusually complex problems and issues at Lumen.

The Main Responsibilities

- SDWAN Experience

- Leads the development, evaluation and implementation of new and innovative principles, processes and

- applications.

- Exercises considerable latitude in decision-making under limited consultative direction toward

- predetermined long-range targets.

- Analyzes complex local and wide area network systems and/or customer network environment, including

- planning, designing, evaluating, selecting operating systems and protocol suites and configuring

- communication media with concentrators, bridges and other devices.

- Resolves difficult interoperability problems to obtain operation across all platforms.

- Configures systems to user environments.

- Supports acquisition and implementation of hardware and software as well as subcontractor services.

- Regarded as subject matter expert in applied research, development, and design of new products.

- Acts as primary consultant to leadership detailing the technical requirements and specifications necessary

- to obtain solutions.

- May act as a technical project leader or provide work leadership for lower level employees.

- Excludes those with full supervisory responsibilities.

- Requires limited direction and guidance with most tasks.

- GSA Clearance eligibility.

What We Look For in a Candidate

- Bachelors degree with 8+ years of experience or commensurate work skills experience.

- Solid interpersonal skills & a demonstrated abil