Inventory Clerk

Customer Fulfillment / Logistics Coordinator Job Description A growing LED products company is seeking a Customer Fulfillment / Logistics Coordinator to manage customer orders from initial request through shipment and delivery. This role combines customer-facing communication with hands-on inventory and order fulfillment tasks. Approximately 70% of your time will focus on interacting with customers, processing orders, and coordinating shipments, while the remaining 30% will involve picking and packing small products in a warehouse setting. Responsibilities Process customer orders accurately and in a timely manner, ensuring all details are correctly entered into the system. Communicate with customers via email and other channels to confirm order details, shipment status, and delivery information. Create shipping labels and ensure they are assigned to the correct orders and destinations. Track shipments and proactively follow up on delivery status, resolving any issues or delays that arise. Perform inventory picking and packing of small products, ensuring accuracy and proper packaging for shipment. Support inventory control and inventory management activities to maintain accurate stock levels. Collaborate closely with office and warehouse team members to coordinate order fulfillment and shipping schedules. Use computer systems, including ERP or CRM tools, to update order information, shipment tracking, and inventory records. Identify and resolve problems related to orders, shipments, or inventory discrepancies using strong analytical and communication skills. Maintain a high level of attention to detail in all aspects of order processing, documentation, and customer communication. Essential Skills At least 1 year of experience with shipment processing and tracking orders. At least 1 year of experience with inventory tasks, including picking and packing. Strong attention to detail and accuracy in order processing and inventory handling. Superior communication skills, especially in written communication for customer emails. Effective problem-solving skills to address order, shipment, and inventory issues. Proficient computer skills for working with order entry, shipment tracking, and inventory systems. Ability to manage multiple tasks and prioritize work in a fast-paced environment. Additional Skills & Qualifications Experience with ERP systems such as SAP, NetSuite, or similar platforms. Experience with CRM systems for managing customer information and communications. Experience in inventory control or inventory management processes. Comfort working in both an office and warehouse environment as needed. Ability to work a standard full-time schedule with some flexibility in start and end times as long as 8 hours are worked each day. Why Work Here? You will join a growing company with a true small-business feel, where your contributions are visible and valued. The organization offers strong benefits, a collaborative and close-knit team environment, and flexibility in work hours within the standard workday. You will have the opportunity to grow your skills in customer fulfillment, logistics, and inventory operations while working in a supportive and approachable culture. Work Environment This role operates in a blended environment, spending a portion of time in a small warehouse for picking and packing tasks and the remainder in an office setting. The office is a house-style environment where you will work closely with a small team. Standard hours are approximately 8:30 a.m. to 4:30 p.m. with a 30-minute lunch break, with some flexibility as long as you complete an 8-hour workday. You will use computer-based systems, including ERP or CRM tools and shipment tracking platforms, to manage orders and inventory. The warehouse area involves handling small LED products and packaging materials in a typical light industrial setting. Job Type & Location This is a Contract position based out of West Dundee, IL. Pay and Benefits The pay range for this position is $20.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in West Dundee,IL. Application Deadline This position is anticipated to close on Jun 4, 2026. About Aerotek We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry - from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies' construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow. Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.