Sr. Field Service Supervisor

at Honeywell in Boise, Idaho, United States

As a Sr. Field Service Supervisor here at Honeywell, you will oversee installation and commissioning of conveyor systems installed by Honeywell resources (self-performed installation) or subcontracted installers.

Reporting to the Manager of Installation Quality Operations ( IQO ), this role ensures timely and quality installations that meet customer expectations while managing costs, tools, processes, and value engineering to achieve business goals such as revenue, gross margin, operating income, and cash flow.

Collaborating with cross-functional teams, you will drive continuous improvement initiatives, establish strong relationships with key stakeholders, and enhance customer satisfaction.

KEY RESPONSIBILITIES

+ Establish professional relationships and communications with customers, program directors, operational leaders, project managers, project engineering discipline leaders, concept & estimation, ISC and installation team leaders.

+ Provide day-to-day consultation, leadership, and direction to the site installation teams, particularly during critical activities to ensure issues that impact cost or schedule are immediately recognized and corrected. Encourage resolution of project team day-to-day resource conflicts and lead by example through coaching and presenting a highly professional approach to all installation and engineering activities.

+ Evaluate departments resource count, skill levels, and tools to identify upcoming project opportunities that can reasonably be completed with the IQO capacity. Success of this teams performance is measured via customer satisfaction, adherence to project schedule, and ability to complete the work safely within the pre-approved budgets.

+ Drive culture of change identification, change management, technical risk identification & mitigation, value engineering ideas, techniques & solutions within IQO organization.

+ Collaborate with the entire IQO team, including those managed by subcontracted installers, to drive efficiencies in the project execution methodology to reduce cost and/or increase the value delivered to the customer. Develop and enhance the work processes through sharing of lessons learned and creative solutions.

+ Actively review, monitor, and control the projects health and readiness compliance from the installation perspective, providing weekly summary updates to IGS management regarding notable customer concerns, schedule delays, or cost issues.

+ Verify that IQO installation teams hav