Production Associate/Lettershop Operator

About Us: ICS Corporation is a family-owned direct mail and marketing company based in West Deptford. Since 1965, ICS has partnered with some of the nations largest companies to deliver high-quality direct mail and marketing solutions. We are proud to be recognized as a Great Place to Work for 2026, marking our 10th consecutive year receiving this award. Job Summary: ICS Corporation is seeking dependable Production Associates to join our Lettershop team. This role is responsible for supporting direct mail production operations, including machine operation, material handling, quality control, and mail preparation. The ideal candidate is detail-oriented, reliable, and able to work in a fast-paced production environment where accuracy and efficiency are essential. No prior lettershop experience is required training will be provided. Shift:

• 2nd shift: Monday Friday | 2:00 PM 10:00 PM
• 3rd Shift: Monday Friday | 10:00 PM 6:00 AM

Responsibilities:

• Operate and assist with lettershop equipment, including inserters, folders, tabbers, and inkjet machines
• Load materials such as envelopes, inserts, letters, postcards, and flyers into production machines
• Monitor machine performance and identify jams or production issues
• Perform quality checks to ensure jobs meet client specifications and USPS requirements
• Sort, sleeve, tray, and prepare mail for postal delivery
• Accurately complete production paperwork and job tracking logs
• Maintain a clean, organized, and safe production area
• Follow all company safety procedures and production standards
• Communicate effectively with supervisors and team members to ensure jobs are completed on time

Qualifications

• High school diploma or equivalent preferred
• No experience required; training provided
• Previous production, warehouse, manufacturing, or lettershop experience is a plus
• Strong attention to detail and ability to follow instructions
• Comfortable standing for long periods and performing repetitive tasks
• Ability to lift and move production materials as needed
• Reliable attendance and punctuality
• Ability to work independently and in a team environment
• Bilingual (English/Spanish) preferred but not required

Why Join ICS?

• Family-owned company with a supportive team environment
• Stable full-time schedule with overtime opportunities
• On-the-job training and growth opportunities
• Clean and organized production facility
• Recognized as a Great Place to Work for 10 consecutive years