Patient Shipping Specialist

Patient Shipping Specialist Apply Now Applied To save a job sign in or get started Job ID: 10197480 Posted today Back Raleigh, NC, US Contact Center High School or equivalent Full Time, Direct Hire $23.50/hr Entry Level On-site Manufacturing - Other First Shift (Day) Raleigh, NC, US $23.50/hr Entry Level Full Time, Direct Hire Manufacturing - Other On-site Contact Center High School or equivalent First Shift (Day) Apply Now Applied Job details We get it: job searching takes time and attention. At Kelly, we're here to make it a whole lot easier for you. We're seeking a PSS (Patient Support Specialist) to work at a leading organization in Raleigh, NC. This opportunity could be the one you've been looking for. Salary/Pay Rate/Compensation: $23.50/hr Shift: Shift: Shift between 8am-8pm EST What You'll Do Conduct initial and refill outreach calls to patients, providing education, status updates, and ongoing support throughout their therapy journey. Complete shipment setup and coordination using pharmacy dispensing systems and online shipment portals Enroll patients into safe return programs and ensure all required documentation is completed accurately Maintain detailed call notes and activity documentation across multiple systems, following program and compliance standard Serve as a key point of contact for patients, healthcare provider offices, and field teams, providing concierge?level service Communicate progress and resolve questions related to referrals, shipments, and patient services Escalate issues appropriately and partner closely with internal operational teams Demonstrate a strong compliance mindset, including patient privacy, regulatory requirements, and adverse event reporting What We're Looking For High school diploma required Minimum 4 years of experience in a pharmacy or healthcare setting Minimum 4 years of experience in a case management or call?center environment Strong verbal and written communication skills with a patient?first approach Proven ability to manage multiple priorities while delivering high?quality customer service Experience building positive working relationships with patients, providers, and internal teams Proficiency in Microsoft Excel, Outlook, and Word Preferred Qualifications Undergraduate degree Bilingual Spanish (speaking and writing) 10197480 Share this job Copied url To save a job sign in or get started To apply for this job email your details to I want more jobs like this in my inbox. GET JOB ALERTS Share this job Copied url Link Copied Similar Jobs To save a job sign in or get started Procurement Specialist II Clayton, NC, US Full Time, Temporary $23.50/hr As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Get a complete career fit with Kelly . You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your lifejust ask the 300,000 people we employ each year. 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