Job Responsibilities:
- Checks and validates sales order data meticulously upon its receipt to guarantee accuracy and completeness, ensuring that all necessary information is present and correct.
- Adds relevant data and information and meticulously enters the order details into the computer system, enabling the determination of the delivery date with precision and efficiency.
- Provides prompt confirmation of the order to the customer, effectively communicating the confirmed delivery date to ensure clarity and transparency in the transaction.
- Engages in diligent monitoring of the sales order flow, with a keen focus on managing any exceptions that may arise, promptly addressing issues to maintain smooth operations.
- Collaborates actively with internal departments to discuss and resolve any discrepancies or uncertainties, contributing to the maintenance of clean and accurate sales order records.
- Maintains continuous oversight of sales orders throughout the entire process, from creation to delivery and invoicing, ensuring seamless progression and timely completion.
- Generates comprehensive monthly reports on order receipt, providing valuable insights and data to support informed decision-making and process improvement initiatives.
- Executes various tasks, including the creation of approved product returns orders, processing credits and debits, and facilitating the exchange of information with internal stakeholders regarding any changes or updates to delivery times.
Minimum required Education: High School Diploma, Vocational Education.
Preferred Skills: Supply Chain Management (SCM) Troubleshooting Enterprise Resource Planning (ERP) Systems Order Management Software Data Analysis & Interpretation Data Management Documentation & Reporting Customer Relationship Management (CRM) Software Order Fulfillment
Benefits:
Paid sick leave, Medical/Dental (optional), 401 (k) Retirement Plan (optional), Employer Paid Life Insurance, Employer Paid Short Term Disability, Optional Life Insurance.
ELYON International, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.