Store Manager - Store

Store Manager - Store 726

Job ID: 26838

Job Type: Full-time

Location: Goodlettsville, TN

Date Posted: Jun 11, 2025

Job Description

This position is eligible to participate in the Guitar Center Company bonus program based on Company performance.

The job posting is not necessarily reflective of actualpensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors.

POSITION OVERVIEW:

Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy thates from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.

As a Store Manager, you will be responsible for managing all aspects of the retail business, providing leadership and vision to your team to ensure that desired results are achieved. Our Store Managers oversee and direct the delivery of products, services or functions at group, regional or divisional levels ofanizations all while creating and nurturing our culture of integrity, inclusion, musical passion, and respect.

A few special characteristics that make our Store Managers successful:

Master of your Business: Understands how the business works including key business drivers, importantpany strategies,petition, and financial data impacting the departmentanization. Able to evaluate and solve problems effectively.

Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, andmitted to helping customers.

Organizational Skills: Able to utilize time, energy, and resources to manage priorities, stay on track, and achieve goals. Able to multitask and pay strong attention to detail in a fast-paced & high-urgency environment. Able toplete tasks thoroughly in a timely manner. Able to protect assets and people by learning and implementing protocols andplying with guidelines.

Performance Management: Able to lead, manage, and mentor others. Able to lead by example and develop the skills and capabilities of direct reports to ensure goals are met. Provides effective positive and constructive feedback.

As our Store Manager, you will:

Achieve revenue and EBITDA targets while managing P&L

Recruit, interview and hire managers and associates

Train, mentor, and develop staff to reach potential in a growingpany

Hiring responsibilities included but not limited to; utilizing internal recruitment system, attending hiring events, and creating pipeline for all associate level roles.

Ensure the proper staffing and coverage is in place through correct scheduling to forecasted sales

Building strategies to maintain positive Customer Satisfaction scores

Maintainpany and store merchandising standards, overseeing efforts to consistently present ananized, clean, and fun in-store experience

Maintain and foster an inclusive environment

Additional duties as assigned

Requirements:

4+ years of previous experience operating/managing in similar environments

2+ years of supervisory or management experience leading teams

Intermediate proficiency with Microsoft Office suite (Word, Excel, PowerPoint, Outlook)

Must be able to work weekends, holiday, and evenings

Must be able to lift up to 30 lbs.

Up to 5% domestic travel to attend meetings and trainings

Preferences:

Bachelor's Degree

Understanding of retail systems and processes

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid jobrelated requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our , you may request a reasonable amodation to express interest in a specific opening. You can request reasonable amodation by calling 1... ext. 2862 or by sending an email to recruitingguitarcenter.